Connect Shopify

Shopify is the easiest store to connect. There is no plugin to install and no API key to copy — you authorize Synchronity once on Shopify's own screen and you're live.

Before you start

You need the store's .myshopify.com domain (for example acme-coffee.myshopify.com). Find it in your Shopify admin under Settings → Domains — it's the permanent domain, even if your storefront uses a custom domain.

Steps

1. In the merchant portal, open Storefronts and click Add Storefront.
2. Choose Shopify.
3. Enter your Storefront domain — your-store.myshopify.com.
4. Click Connect store. You're redirected to Shopify.
5. On Shopify's approval screen, review the permissions and click Install / Approve.
6. Shopify sends you back to the portal. Your store now shows as connected under Storefronts.

That's it — the connector is fully managed by Synchronity. There is nothing to deploy or maintain.

Troubleshooting

• "Connection started but couldn't be finished. Try connecting again." — the approval didn't complete (you closed the Shopify tab, or the session timed out). Click Add Storefront → Shopify and run through the approval again.
• "Shopify connection failed." — Shopify rejected the authorization. Confirm you're logged into the correct Shopify store as an admin, then retry.
• Wrong domain? Make sure you entered the .myshopify.com domain from Settings → Domains, not your public custom domain.

Next

Once connected, an agent can discover your store with list_sites and start browsing. See the Quickstart for the agent side.